Should Ask Questions
Do their solutions improve your business operations?Our solutions have been designed and tested with our clients in mind. As your partner, Social Starfish has a vested interest in making sure your business succeeds quickly and easily.
Is the staff friendly, knowledgeable and approachable?Customer service is a huge part of our company’s mission and values. Our professional, friendly, and knowledgeable staff is here to guide your business every step of the way, and not by using acronyms or other verbiage that you have no idea what it means.
Do they have flexible payment structures?Since customer service is our priority, we work with our clients to make sure that the payment process is an easy and simple experience.
What kind of experience do they have?Social Starfish has experience partnering with businesses across a number of industries, including:
- Law Offices
- Small Businesses
- Residential Cleaning Companies
- Medical Spas
- Service Industries
- Real Estate
Do they charge “hourly” or a “flat-rate”?We offer services on a flat-rate philosophy. We do not bill you for every minute of every service. We are very transparent with our pricing, that is why we actually put it online. As your partner, we want to keep the lines of communication open so you don’t have to worry about exceeding your budget every time you talk to us.
Do they keep their clients informed and “in the loop”?Social Starfish will always keep your company informed of the services provided with monthly reports, phone calls, and even meetings when necessary. We’re here for you.
Are they just there to troubleshoot and fix problems?Not Social Starfish. Even though we do fix problems and some problems do occur, we take a proactive approach to make sure we detect and resolve potential problems before they happen. Be sure to check out our 200% Guarantee just to see how much we believe in our service.
Social Starfish3443 Camino Del Rio S
San Diego, CA 92109
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New Media Services
We are a full service social media company aimed at assisting businesses in establishing a viable social media strategy.
Our goal is to provide our clients with a social media presence that will grow their following, engage them in conversations with highly qualified leads, drive traffic to their website, and explode their sales - all while turning their company name into a well-known brand.
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